When we begin to speak about the term coworking, we associate it the terms flexibility, community, and the amenities it offers. One has to note that coworking space Chennai is about strong communication with people as well. It is about the hospitality the coworking brand offers. Although the term hospitality is often related only to hotels, it plays a key role in coworking too That’s because both the industries are about creating a good experience for people, while keeping them content when they use your services in your office space.
The advantage of enabling hospitality in your coworking space Chennai is that it would help construct a strong connect between clients and a co-working space. This personal connect would influence a guest. Great service and hospitality would also help elevating any brand for coworking space Chennai.
Here’s why hospitality is important in a coworking space.
It makes you more approachable
Hospitality doesn’t mean saying hello to your visitors at the reception, it’s about everything else that happens within the coworking space chennai. By putting a smile on your face, patiently answering queries you can project yourself as a brand which is approachable. One of the basic aspects of a hospitable attitude is to be approachable.
Potential clients and members should be able to find you and reach you easily. Otherwise, the coworking brand may not have a credible reputation. It is necessary to make sure you assign someone who meets visitors who visit the coworking centre. The reception near should be near the entrance which visitors will easily notice.
It helps you to be responsive
Hospitality helps take charge of things and in turn help gain trust. Imagine there is a water leakage in the centre, would you ignore the problem or would you call the maintenance person? The answer is simple. You can the maintenance person, get the problem fixed, apologize to the customer/client. These actions would gain you admiration from guests. Any issues that causes inconvenience to the guest should be resolved immediately. To go a step further, you can get to know your clients, ask them about their business, and where they are from.
At the end of the day, ask them about their day at the space. Do they have any recommendations/questions/feedback? Would they need anything for tomorrow if they’re coming back?
It stresses the need to make an impression
When someone enters coworking space Chennai, it is important to attend to them and their requests as quickly as possible. If you are busy, find someone who can help assist you. When people ask information about available desks, office working hours give the information and be available to answer additional information. In this digital age, it is important to tell the clients about the brand’s social media accounts as well, be welcoming via digital channels,
To provide excellent services, coworking spaces should offer fast internet connection, engaging activities in a well-designed space. In this day and age, brands need pre-requisites and not differentiators. With this, in their quest to be different from others, coworking spaces tap on hospitality elements to create a welcoming space for everyone.